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Return & Exchange Policy

Customer satisfaction is the main concern at the Bontonwear online store, that is why we are committed to provide you the best quality service that fulfills your need. In any case, if you are not happy with the product you can return it to us. Just follow our easy and hassle free tips:


•  Before dispatching the order to return you must contact us by a call or email, so that we can resolve your problem conveniently.


•  USA based Customers can return their product within 7 working days. Customers from the other parts of the world can dispatch their order within 14 working days.


•  Only those items are acceptable that are in good or re-sellable condition. The jacket must include the tag.


•  If the returned is without tag or not found in good condition, then it will be not acceptable for any exchange or return.


•  Please note that all the valuable detail of the jacket must be in good condition. You must take care of the buttons and zip included in the jacket and it must be returned in good packaging.


•  You are responsible for the shipping charges for both sides in case of an exchange.


•  You will be notified by an email that is related with the shipping details when we received your request for the return.


•  If you are not satisfied with the quality of the product we will reward you with store credit that can be used in purchasing other collection from our online store.